Rolling Stone Gambles Big On Customer Loyalty

Posted by Matthew Lydon on May 2, 2019 7:05:00 AM

For any salesperson, it’s important to understand why your customers keep coming back:

  • Is it because you’re a better deal than your competitors?
  • Is it the simplicity of your product offering?
  • Is your product suite so specialized, there is no equal?
  • Is it too complicated to uninstall your offering?
  • Does your customer simply respect their relationship with you, and your product continues to deliver value for their organization?
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Topics: customer loyalty, customer experience, value, jump the shark, rolling stone, subscription