Video: Is Your Product Really a Commodity?

Posted by Adele Mclean on Oct 30, 2019 5:30:00 AM

Is your product a commodity? Is it really? Or, do your customers cry commodity during negotiations to get you to decrease your price? Watch the video below and listen as Adele McLean talks about how you can get out from under this tough negotiation tactic and avoid the commodity trap.

Adele McLean - Are you really a commodity 10.28.19
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Topics: value, sales, procurement

Only your prospect knows...

Posted by Alicia Shevetone on Oct 17, 2019 5:30:00 AM

The Buyer-Seller Gap is getting its share of press these days. Even HBR is in on the fun, having tabulated seven daunting reasons why salespeople can’t close the deal. It gets worse: only about 55% of us make quota. I wonder if accountants are as bombarded with data about how badly they perform.

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Topics: Selling with Backbone, actionable insights, value, sales, value selling

SaaS Pricing: Leverage 4 Key B2B Tenets to win

Posted by Pete Morelli on Sep 12, 2019 5:03:00 AM

When Holden Advisors started almost 2 decades ago, our practice was rooted in B2B pricing. Reed Holden, our founder, co-authored the book that became the industry’s standard academic and practical pricing reference.

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Topics: value, b2b pricing, pricing

Take Value to the Next Level

Posted by Reed Holden on Jul 31, 2019 3:46:04 PM

It was a tough conversation but in the end, it was simple and quite insightful. It started with a client pushing back on price. We responded that it was going to cost us a lot to get the job done. She came back saying it was a lot of money to support only a few people, especially when they had more to train.  We realized that we could run the engagement with more people in the same session…same cost for us and better outcomes for the client. The client was happy and placed the order.

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Topics: value

Wayward Sales Veteran Comes Clean

Posted by Alicia Shevetone on Jul 16, 2019 12:30:00 PM

How many blog posts have you read that start with something like, “As a 20-year sales veteran, I’ve experienced …blah…blah…blah”?  It’s amusing how sellers use tenure as a crutch for complacency. It sounds reasonable though, right? Why shouldn’t my performance speak for itself? 

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Topics: Negotiating with Backbone, value, sales

Simply Selling to Your Most Important Customer

Posted by Brian Doyle on May 9, 2019 1:43:00 PM

Imagine this: You’re selling your company’s best product. You’ve successfully navigated the gatekeeper to speak with your target buyer (the person who will actually use your product) and have shared enough of a compelling message that they’re willing to engage with you. You figured out that they have the budget to buy your product and have proposed a solution you know will help your buyer achieve their goals. Everything is progressing wonderfully and then your primary point of contact goes…silent.

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Topics: customer loyalty, value, gatekeeper

Rolling Stone Gambles Big On Customer Loyalty

Posted by Matthew Lydon on May 2, 2019 7:05:00 AM

For any salesperson, it’s important to understand why your customers keep coming back:

  • Is it because you’re a better deal than your competitors?
  • Is it the simplicity of your product offering?
  • Is your product suite so specialized, there is no equal?
  • Is it too complicated to uninstall your offering?
  • Does your customer simply respect their relationship with you, and your product continues to deliver value for their organization?
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Topics: customer loyalty, customer experience, value, jump the shark, rolling stone, subscription