B2B Negotiation is Much More Than a Sales Strategy

Posted by Ellen Quackenbush on Jan 22, 2019 12:20:36 PM

Management guru Peter Drucker stated that the purpose of business is to create and retain customers. But Drucker omitted an essential component for how companies stay in business — namely, that the customers they select and serve must be profitable. Otherwise, hand that customer over to the competition. Not all business is good business; and last time I checked, B2B businesses were not charities.

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Topics: Selling with Backbone